Explorez les opportunités de carrière à Ariana, Tunisie, grâce à notre plateforme dédiée à la recherche d'emploi. Que vous soyez un jeune diplômé ou un professionnel expérimenté, Ariana offre un marché du travail diversifié, allant des secteurs des services aux industries manufacturières. Découvrez des offres d'emploi qui correspondent à vos compétences et à vos aspirations professionnelles.4 Emplois - Ariana
Conseiller Client (F/H) - Tlvente
Ariana, Ariana
Concentrix
Aujourd'hui
Emploi consulté
Description De L'emploi
Job Title:
Conseiller Client (F/H) - Télévente
Job Description
The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.
+ Achieve specific sales targets and maximizing sale opportunities on each and every call
+ Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs
+ Maintain broad knowledge of products, pricing, promotions, and procedures
+ Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators ('KPIs')
+ Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
+ Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
+ Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer
+ Prepare complete and accurate work including appropriately notating accounts as required
+ Participate in activities designed to improve customer satisfaction and sales performance
+ Answer billing questions by talking through components of customer accounts
Location:
Tunisia - La Charguia
Language Requirements:
English
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Conseiller Client (F/H) - Télévente
Job Description
The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.
+ Achieve specific sales targets and maximizing sale opportunities on each and every call
+ Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs
+ Maintain broad knowledge of products, pricing, promotions, and procedures
+ Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators ('KPIs')
+ Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
+ Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
+ Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer
+ Prepare complete and accurate work including appropriately notating accounts as required
+ Participate in activities designed to improve customer satisfaction and sales performance
+ Answer billing questions by talking through components of customer accounts
Location:
Tunisia - La Charguia
Language Requirements:
English
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Désolé, cet emploi n'est pas disponible dans votre région
0
Conseiller Client -Service Client -Tunis - Anglais
Ariana, Ariana
Concentrix
Publié il y a 10 jours
Emploi consulté
Description De L'emploi
Job Title:
Conseiller Client -Service Client -Tunis - Anglais
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Join a team dedicated to excellence in customer relations !**
**About Us**
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
**Your mission as a Customer Advisor**
Your main role will be to act as the primary contact for our customers. You will be responsible for:
+ Supporting prospects and customers by resolving issues or providing information.
+ Actively contributing to promoting our brand image and enhancing customer satisfaction.
+ Effectively managing complaints.
+ Being an ambassador for customer satisfaction!
**How will you do this?** Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
**What we can offer you**
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
**Compensation and benefits:**
+ Attractive variable compensation.
+ Company health insurance for fixed-term and permanent employees.
+ Complimentary meals for consultants.
**Optimal working conditions:**
+ Initial and ongoing training.
+ A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.
+ Opportunities for career growth.
+ The possibility of teleworking after completing the integration period.
**The profile we're looking for**
We are looking for talents who:
+ Have a perfect command of written and spoken **French and English** . ️
+ Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude.
+ Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. ️
**Our recruitment process**
**Phone screen (15 minutes):** An initial discussion with a member of the recruitment team to validate your fit for the role.
**French and English test (1 hour):** An evaluation of your language skills in both languages.
**Individual interview:** An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
**Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together!** ***
Location:
Tunisia - La Charguia
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Conseiller Client -Service Client -Tunis - Anglais
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Join a team dedicated to excellence in customer relations !**
**About Us**
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
**Your mission as a Customer Advisor**
Your main role will be to act as the primary contact for our customers. You will be responsible for:
+ Supporting prospects and customers by resolving issues or providing information.
+ Actively contributing to promoting our brand image and enhancing customer satisfaction.
+ Effectively managing complaints.
+ Being an ambassador for customer satisfaction!
**How will you do this?** Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
**What we can offer you**
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
**Compensation and benefits:**
+ Attractive variable compensation.
+ Company health insurance for fixed-term and permanent employees.
+ Complimentary meals for consultants.
**Optimal working conditions:**
+ Initial and ongoing training.
+ A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.
+ Opportunities for career growth.
+ The possibility of teleworking after completing the integration period.
**The profile we're looking for**
We are looking for talents who:
+ Have a perfect command of written and spoken **French and English** . ️
+ Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude.
+ Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. ️
**Our recruitment process**
**Phone screen (15 minutes):** An initial discussion with a member of the recruitment team to validate your fit for the role.
**French and English test (1 hour):** An evaluation of your language skills in both languages.
**Individual interview:** An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
**Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together!** ***
Location:
Tunisia - La Charguia
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Désolé, cet emploi n'est pas disponible dans votre région
1
Conseiller Client -Service Client -Tunis - Bilingue Anglais & Franais
Ariana, Ariana
Concentrix
Publié il y a 10 jours
Emploi consulté
Description De L'emploi
Job Title:
Conseiller Client -Service Client -Tunis - Bilingue Anglais & Français
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Join a team dedicated to excellence in customer relations !**
**About Us**
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
**Your mission as a Customer Advisor**
Your main role will be to act as the primary contact for our customers. You will be responsible for:
+ Supporting prospects and customers by resolving issues or providing information.
+ Actively contributing to promoting our brand image and enhancing customer satisfaction.
+ Effectively managing complaints.
+ Being an ambassador for customer satisfaction!
**How will you do this?** Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
**What we can offer you**
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
**Compensation and benefits:**
+ Attractive variable compensation.
+ Company health insurance for fixed-term and permanent employees.
+ Complimentary meals for consultants.
**Optimal working conditions:**
+ Initial and ongoing training.
+ A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.
+ Opportunities for career growth.
+ The possibility of teleworking after completing the integration period.
**The profile we're looking for**
We are looking for talents who:
+ Have a perfect command of written and spoken **French and English** . ️
+ Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude.
+ Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. ️
**Our recruitment process**
**Phone screen (15 minutes):** An initial discussion with a member of the recruitment team to validate your fit for the role.
**French and English test (1 hour):** An evaluation of your language skills in both languages.
**Individual interview:** An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
**Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together!** ***
Location:
Tunisia - La Charguia
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Conseiller Client -Service Client -Tunis - Bilingue Anglais & Français
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Join a team dedicated to excellence in customer relations !**
**About Us**
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
**Your mission as a Customer Advisor**
Your main role will be to act as the primary contact for our customers. You will be responsible for:
+ Supporting prospects and customers by resolving issues or providing information.
+ Actively contributing to promoting our brand image and enhancing customer satisfaction.
+ Effectively managing complaints.
+ Being an ambassador for customer satisfaction!
**How will you do this?** Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
**What we can offer you**
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
**Compensation and benefits:**
+ Attractive variable compensation.
+ Company health insurance for fixed-term and permanent employees.
+ Complimentary meals for consultants.
**Optimal working conditions:**
+ Initial and ongoing training.
+ A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.
+ Opportunities for career growth.
+ The possibility of teleworking after completing the integration period.
**The profile we're looking for**
We are looking for talents who:
+ Have a perfect command of written and spoken **French and English** . ️
+ Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude.
+ Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. ️
**Our recruitment process**
**Phone screen (15 minutes):** An initial discussion with a member of the recruitment team to validate your fit for the role.
**French and English test (1 hour):** An evaluation of your language skills in both languages.
**Individual interview:** An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
**Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together!** ***
Location:
Tunisia - La Charguia
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Désolé, cet emploi n'est pas disponible dans votre région
2
Conseiller Client -Service Client -Tunis - Bilingue Anglais(COOPTATION)
Ariana, Ariana
Concentrix
Publié il y a 10 jours
Emploi consulté
Description De L'emploi
Job Title:
Conseiller Client -Service Client -Tunis - Bilingue Anglais(COOPTATION)
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Join a team dedicated to excellence in customer relations !**
**About Us**
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
**Your mission as a Customer Advisor**
Your main role will be to act as the primary contact for our customers. You will be responsible for:
+ Supporting prospects and customers by resolving issues or providing information.
+ Actively contributing to promoting our brand image and enhancing customer satisfaction.
+ Effectively managing complaints.
+ Being an ambassador for customer satisfaction!
**How will you do this?** Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
**What we can offer you**
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
**Compensation and benefits:**
+ Attractive variable compensation.
+ Company health insurance for fixed-term and permanent employees.
+ Complimentary meals for consultants.
**Optimal working conditions:**
+ Initial and ongoing training.
+ A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.
+ Opportunities for career growth.
+ The possibility of teleworking after completing the integration period.
**The profile we're looking for**
We are looking for talents who:
+ Have a perfect command of written and spoken **French and English** . ️
+ Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude.
+ Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. ️
**Our recruitment process**
**Phone screen (15 minutes):** An initial discussion with a member of the recruitment team to validate your fit for the role.
**French and English test (1 hour):** An evaluation of your language skills in both languages.
**Individual interview:** An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
**Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together!** ***
Location:
Tunisia - La Charguia
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Conseiller Client -Service Client -Tunis - Bilingue Anglais(COOPTATION)
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Join a team dedicated to excellence in customer relations !**
**About Us**
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
**Your mission as a Customer Advisor**
Your main role will be to act as the primary contact for our customers. You will be responsible for:
+ Supporting prospects and customers by resolving issues or providing information.
+ Actively contributing to promoting our brand image and enhancing customer satisfaction.
+ Effectively managing complaints.
+ Being an ambassador for customer satisfaction!
**How will you do this?** Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
**What we can offer you**
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
**Compensation and benefits:**
+ Attractive variable compensation.
+ Company health insurance for fixed-term and permanent employees.
+ Complimentary meals for consultants.
**Optimal working conditions:**
+ Initial and ongoing training.
+ A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.
+ Opportunities for career growth.
+ The possibility of teleworking after completing the integration period.
**The profile we're looking for**
We are looking for talents who:
+ Have a perfect command of written and spoken **French and English** . ️
+ Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude.
+ Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. ️
**Our recruitment process**
**Phone screen (15 minutes):** An initial discussion with a member of the recruitment team to validate your fit for the role.
**French and English test (1 hour):** An evaluation of your language skills in both languages.
**Individual interview:** An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
**Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together!** ***
Location:
Tunisia - La Charguia
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Désolé, cet emploi n'est pas disponible dans votre région
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