8 Emplois pour Conseiller Client - Tunisia
Conseiller Client Tunis ( Franais)
Tunis, Tunis
Concentrix
Publié il y a 17 jours
Emploi consulté
Description De L'emploi
Job Title:
Conseiller Client Tunis ( Français)
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Supplemental Geographical Information**
RECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
- Minimum of two years of college education. No prior call center experience is required
- Ability to think clearly and can explain simple issues effectively, both written and verbally
INDIA
- Ability to effectively communicate, both written and verbally
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem solving skills
- Demonstrate strong probing and problem solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
TUN N°12 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Conseiller Client Tunis ( Français)
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Essential Functions/Core Responsibilities**
- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
**Candidate Profile**
- High school diploma with three to six months of relevant experience preferred
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed
- Based on location and/or program, additional experience/skills may be required
*Job requirements may vary by country and will not contravene any local laws
**Career Framework Role**
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
**Supplemental Geographical Information**
RECRUITER ENTER THE APPLICABLE LANGUAGE:
GERMANY - This job description does not apply to employees in Germany.
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
PHILIPPINES
- Minimum of two years of college education. No prior call center experience is required
- Ability to think clearly and can explain simple issues effectively, both written and verbally
INDIA
- Ability to effectively communicate, both written and verbally
- Listen attentively to customer needs and concerns; demonstrate empathy
- Clarify customer requirements; probe for and confirm understanding of requirements or problem
- Confirm customer understanding of the solution and provide additional customer education as needed
- Ability to learn including strong problem solving skills
- Demonstrate strong probing and problem solving skills
- Should be able to handle complex queries
- Should be able to resolve customer queries independently
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
TUN N°12 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Désolé, cet emploi n'est pas disponible dans votre région
0
Conseiller Client (F/H) - Tlvente
Ariana, Ariana
Concentrix
Hier
Emploi consulté
Description De L'emploi
Job Title:
Conseiller Client (F/H) - Télévente
Job Description
The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.
+ Achieve specific sales targets and maximizing sale opportunities on each and every call
+ Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs
+ Maintain broad knowledge of products, pricing, promotions, and procedures
+ Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators ('KPIs')
+ Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
+ Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
+ Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer
+ Prepare complete and accurate work including appropriately notating accounts as required
+ Participate in activities designed to improve customer satisfaction and sales performance
+ Answer billing questions by talking through components of customer accounts
Location:
Tunisia - La Charguia
Language Requirements:
English
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Conseiller Client (F/H) - Télévente
Job Description
The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.
+ Achieve specific sales targets and maximizing sale opportunities on each and every call
+ Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs
+ Maintain broad knowledge of products, pricing, promotions, and procedures
+ Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators ('KPIs')
+ Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
+ Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
+ Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer
+ Prepare complete and accurate work including appropriately notating accounts as required
+ Participate in activities designed to improve customer satisfaction and sales performance
+ Answer billing questions by talking through components of customer accounts
Location:
Tunisia - La Charguia
Language Requirements:
English
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Désolé, cet emploi n'est pas disponible dans votre région
1
Conseiller Client -Service Client -Tunis - Anglais
Tunis, Tunis
Concentrix
Publié il y a 11 jours
Emploi consulté
Description De L'emploi
Job Title:
Conseiller Client -Service Client -Tunis - Anglais
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Join a team dedicated to excellence in customer relations !**
**About Us**
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
**Your mission as a Customer Advisor**
Your main role will be to act as the primary contact for our customers. You will be responsible for:
+ Supporting prospects and customers by resolving issues or providing information.
+ Actively contributing to promoting our brand image and enhancing customer satisfaction.
+ Effectively managing complaints.
+ Being an ambassador for customer satisfaction!
**How will you do this?** Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
**What we can offer you**
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
**Compensation and benefits:**
+ Attractive variable compensation.
+ Company health insurance for fixed-term and permanent employees.
+ Complimentary meals for consultants.
**Optimal working conditions:**
+ Initial and ongoing training.
+ A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.
+ Opportunities for career growth.
+ The possibility of teleworking after completing the integration period.
**The profile we're looking for**
We are looking for talents who:
+ Have a perfect command of written and spoken **French and English** . ️
+ Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude.
+ Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. ️
**Our recruitment process**
**Phone screen (15 minutes):** An initial discussion with a member of the recruitment team to validate your fit for the role.
**French and English test (1 hour):** An evaluation of your language skills in both languages.
**Individual interview:** An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
**Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together!** ***
Location:
Tunisia - La Charguia
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Conseiller Client -Service Client -Tunis - Anglais
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Join a team dedicated to excellence in customer relations !**
**About Us**
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
**Your mission as a Customer Advisor**
Your main role will be to act as the primary contact for our customers. You will be responsible for:
+ Supporting prospects and customers by resolving issues or providing information.
+ Actively contributing to promoting our brand image and enhancing customer satisfaction.
+ Effectively managing complaints.
+ Being an ambassador for customer satisfaction!
**How will you do this?** Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
**What we can offer you**
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
**Compensation and benefits:**
+ Attractive variable compensation.
+ Company health insurance for fixed-term and permanent employees.
+ Complimentary meals for consultants.
**Optimal working conditions:**
+ Initial and ongoing training.
+ A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.
+ Opportunities for career growth.
+ The possibility of teleworking after completing the integration period.
**The profile we're looking for**
We are looking for talents who:
+ Have a perfect command of written and spoken **French and English** . ️
+ Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude.
+ Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. ️
**Our recruitment process**
**Phone screen (15 minutes):** An initial discussion with a member of the recruitment team to validate your fit for the role.
**French and English test (1 hour):** An evaluation of your language skills in both languages.
**Individual interview:** An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
**Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together!** ***
Location:
Tunisia - La Charguia
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Désolé, cet emploi n'est pas disponible dans votre région
2
Conseiller Client -Service Client -Tunis - Anglais
Ariana, Ariana
Concentrix
Publié il y a 11 jours
Emploi consulté
Description De L'emploi
Job Title:
Conseiller Client -Service Client -Tunis - Anglais
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Join a team dedicated to excellence in customer relations !**
**About Us**
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
**Your mission as a Customer Advisor**
Your main role will be to act as the primary contact for our customers. You will be responsible for:
+ Supporting prospects and customers by resolving issues or providing information.
+ Actively contributing to promoting our brand image and enhancing customer satisfaction.
+ Effectively managing complaints.
+ Being an ambassador for customer satisfaction!
**How will you do this?** Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
**What we can offer you**
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
**Compensation and benefits:**
+ Attractive variable compensation.
+ Company health insurance for fixed-term and permanent employees.
+ Complimentary meals for consultants.
**Optimal working conditions:**
+ Initial and ongoing training.
+ A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.
+ Opportunities for career growth.
+ The possibility of teleworking after completing the integration period.
**The profile we're looking for**
We are looking for talents who:
+ Have a perfect command of written and spoken **French and English** . ️
+ Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude.
+ Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. ️
**Our recruitment process**
**Phone screen (15 minutes):** An initial discussion with a member of the recruitment team to validate your fit for the role.
**French and English test (1 hour):** An evaluation of your language skills in both languages.
**Individual interview:** An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
**Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together!** ***
Location:
Tunisia - La Charguia
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Conseiller Client -Service Client -Tunis - Anglais
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Join a team dedicated to excellence in customer relations !**
**About Us**
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
**Your mission as a Customer Advisor**
Your main role will be to act as the primary contact for our customers. You will be responsible for:
+ Supporting prospects and customers by resolving issues or providing information.
+ Actively contributing to promoting our brand image and enhancing customer satisfaction.
+ Effectively managing complaints.
+ Being an ambassador for customer satisfaction!
**How will you do this?** Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
**What we can offer you**
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
**Compensation and benefits:**
+ Attractive variable compensation.
+ Company health insurance for fixed-term and permanent employees.
+ Complimentary meals for consultants.
**Optimal working conditions:**
+ Initial and ongoing training.
+ A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.
+ Opportunities for career growth.
+ The possibility of teleworking after completing the integration period.
**The profile we're looking for**
We are looking for talents who:
+ Have a perfect command of written and spoken **French and English** . ️
+ Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude.
+ Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. ️
**Our recruitment process**
**Phone screen (15 minutes):** An initial discussion with a member of the recruitment team to validate your fit for the role.
**French and English test (1 hour):** An evaluation of your language skills in both languages.
**Individual interview:** An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
**Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together!** ***
Location:
Tunisia - La Charguia
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Désolé, cet emploi n'est pas disponible dans votre région
3
Conseiller Client -Service Client -Tunis - Bilingue Anglais & Franais
Ariana, Ariana
Concentrix
Publié il y a 11 jours
Emploi consulté
Description De L'emploi
Job Title:
Conseiller Client -Service Client -Tunis - Bilingue Anglais & Français
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Join a team dedicated to excellence in customer relations !**
**About Us**
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
**Your mission as a Customer Advisor**
Your main role will be to act as the primary contact for our customers. You will be responsible for:
+ Supporting prospects and customers by resolving issues or providing information.
+ Actively contributing to promoting our brand image and enhancing customer satisfaction.
+ Effectively managing complaints.
+ Being an ambassador for customer satisfaction!
**How will you do this?** Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
**What we can offer you**
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
**Compensation and benefits:**
+ Attractive variable compensation.
+ Company health insurance for fixed-term and permanent employees.
+ Complimentary meals for consultants.
**Optimal working conditions:**
+ Initial and ongoing training.
+ A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.
+ Opportunities for career growth.
+ The possibility of teleworking after completing the integration period.
**The profile we're looking for**
We are looking for talents who:
+ Have a perfect command of written and spoken **French and English** . ️
+ Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude.
+ Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. ️
**Our recruitment process**
**Phone screen (15 minutes):** An initial discussion with a member of the recruitment team to validate your fit for the role.
**French and English test (1 hour):** An evaluation of your language skills in both languages.
**Individual interview:** An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
**Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together!** ***
Location:
Tunisia - La Charguia
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Conseiller Client -Service Client -Tunis - Bilingue Anglais & Français
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Join a team dedicated to excellence in customer relations !**
**About Us**
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
**Your mission as a Customer Advisor**
Your main role will be to act as the primary contact for our customers. You will be responsible for:
+ Supporting prospects and customers by resolving issues or providing information.
+ Actively contributing to promoting our brand image and enhancing customer satisfaction.
+ Effectively managing complaints.
+ Being an ambassador for customer satisfaction!
**How will you do this?** Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
**What we can offer you**
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
**Compensation and benefits:**
+ Attractive variable compensation.
+ Company health insurance for fixed-term and permanent employees.
+ Complimentary meals for consultants.
**Optimal working conditions:**
+ Initial and ongoing training.
+ A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.
+ Opportunities for career growth.
+ The possibility of teleworking after completing the integration period.
**The profile we're looking for**
We are looking for talents who:
+ Have a perfect command of written and spoken **French and English** . ️
+ Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude.
+ Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. ️
**Our recruitment process**
**Phone screen (15 minutes):** An initial discussion with a member of the recruitment team to validate your fit for the role.
**French and English test (1 hour):** An evaluation of your language skills in both languages.
**Individual interview:** An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
**Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together!** ***
Location:
Tunisia - La Charguia
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Désolé, cet emploi n'est pas disponible dans votre région
4
Conseiller Client -Service Client -Tunis - Bilingue Anglais & Franais
Tunis, Tunis
Concentrix
Publié il y a 11 jours
Emploi consulté
Description De L'emploi
Job Title:
Conseiller Client -Service Client -Tunis - Bilingue Anglais & Français
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Join a team dedicated to excellence in customer relations !**
**About Us**
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
**Your mission as a Customer Advisor**
Your main role will be to act as the primary contact for our customers. You will be responsible for:
+ Supporting prospects and customers by resolving issues or providing information.
+ Actively contributing to promoting our brand image and enhancing customer satisfaction.
+ Effectively managing complaints.
+ Being an ambassador for customer satisfaction!
**How will you do this?** Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
**What we can offer you**
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
**Compensation and benefits:**
+ Attractive variable compensation.
+ Company health insurance for fixed-term and permanent employees.
+ Complimentary meals for consultants.
**Optimal working conditions:**
+ Initial and ongoing training.
+ A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.
+ Opportunities for career growth.
+ The possibility of teleworking after completing the integration period.
**The profile we're looking for**
We are looking for talents who:
+ Have a perfect command of written and spoken **French and English** . ️
+ Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude.
+ Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. ️
**Our recruitment process**
**Phone screen (15 minutes):** An initial discussion with a member of the recruitment team to validate your fit for the role.
**French and English test (1 hour):** An evaluation of your language skills in both languages.
**Individual interview:** An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
**Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together!** ***
Location:
Tunisia - La Charguia
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Conseiller Client -Service Client -Tunis - Bilingue Anglais & Français
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Join a team dedicated to excellence in customer relations !**
**About Us**
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
**Your mission as a Customer Advisor**
Your main role will be to act as the primary contact for our customers. You will be responsible for:
+ Supporting prospects and customers by resolving issues or providing information.
+ Actively contributing to promoting our brand image and enhancing customer satisfaction.
+ Effectively managing complaints.
+ Being an ambassador for customer satisfaction!
**How will you do this?** Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
**What we can offer you**
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
**Compensation and benefits:**
+ Attractive variable compensation.
+ Company health insurance for fixed-term and permanent employees.
+ Complimentary meals for consultants.
**Optimal working conditions:**
+ Initial and ongoing training.
+ A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.
+ Opportunities for career growth.
+ The possibility of teleworking after completing the integration period.
**The profile we're looking for**
We are looking for talents who:
+ Have a perfect command of written and spoken **French and English** . ️
+ Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude.
+ Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. ️
**Our recruitment process**
**Phone screen (15 minutes):** An initial discussion with a member of the recruitment team to validate your fit for the role.
**French and English test (1 hour):** An evaluation of your language skills in both languages.
**Individual interview:** An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
**Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together!** ***
Location:
Tunisia - La Charguia
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Désolé, cet emploi n'est pas disponible dans votre région
5
Conseiller Client -Service Client -Tunis - Bilingue Anglais(COOPTATION)
Tunis, Tunis
Concentrix
Publié il y a 11 jours
Emploi consulté
Description De L'emploi
Job Title:
Conseiller Client -Service Client -Tunis - Bilingue Anglais(COOPTATION)
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Join a team dedicated to excellence in customer relations !**
**About Us**
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
**Your mission as a Customer Advisor**
Your main role will be to act as the primary contact for our customers. You will be responsible for:
+ Supporting prospects and customers by resolving issues or providing information.
+ Actively contributing to promoting our brand image and enhancing customer satisfaction.
+ Effectively managing complaints.
+ Being an ambassador for customer satisfaction!
**How will you do this?** Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
**What we can offer you**
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
**Compensation and benefits:**
+ Attractive variable compensation.
+ Company health insurance for fixed-term and permanent employees.
+ Complimentary meals for consultants.
**Optimal working conditions:**
+ Initial and ongoing training.
+ A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.
+ Opportunities for career growth.
+ The possibility of teleworking after completing the integration period.
**The profile we're looking for**
We are looking for talents who:
+ Have a perfect command of written and spoken **French and English** . ️
+ Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude.
+ Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. ️
**Our recruitment process**
**Phone screen (15 minutes):** An initial discussion with a member of the recruitment team to validate your fit for the role.
**French and English test (1 hour):** An evaluation of your language skills in both languages.
**Individual interview:** An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
**Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together!** ***
Location:
Tunisia - La Charguia
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Conseiller Client -Service Client -Tunis - Bilingue Anglais(COOPTATION)
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Join a team dedicated to excellence in customer relations !**
**About Us**
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
**Your mission as a Customer Advisor**
Your main role will be to act as the primary contact for our customers. You will be responsible for:
+ Supporting prospects and customers by resolving issues or providing information.
+ Actively contributing to promoting our brand image and enhancing customer satisfaction.
+ Effectively managing complaints.
+ Being an ambassador for customer satisfaction!
**How will you do this?** Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
**What we can offer you**
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
**Compensation and benefits:**
+ Attractive variable compensation.
+ Company health insurance for fixed-term and permanent employees.
+ Complimentary meals for consultants.
**Optimal working conditions:**
+ Initial and ongoing training.
+ A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.
+ Opportunities for career growth.
+ The possibility of teleworking after completing the integration period.
**The profile we're looking for**
We are looking for talents who:
+ Have a perfect command of written and spoken **French and English** . ️
+ Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude.
+ Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. ️
**Our recruitment process**
**Phone screen (15 minutes):** An initial discussion with a member of the recruitment team to validate your fit for the role.
**French and English test (1 hour):** An evaluation of your language skills in both languages.
**Individual interview:** An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
**Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together!** ***
Location:
Tunisia - La Charguia
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Désolé, cet emploi n'est pas disponible dans votre région
Soyez le premier informé
À propos du dernier Conseiller client Emplois dans Tunisia !
6
Conseiller Client -Service Client -Tunis - Bilingue Anglais(COOPTATION)
Ariana, Ariana
Concentrix
Publié il y a 11 jours
Emploi consulté
Description De L'emploi
Job Title:
Conseiller Client -Service Client -Tunis - Bilingue Anglais(COOPTATION)
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Join a team dedicated to excellence in customer relations !**
**About Us**
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
**Your mission as a Customer Advisor**
Your main role will be to act as the primary contact for our customers. You will be responsible for:
+ Supporting prospects and customers by resolving issues or providing information.
+ Actively contributing to promoting our brand image and enhancing customer satisfaction.
+ Effectively managing complaints.
+ Being an ambassador for customer satisfaction!
**How will you do this?** Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
**What we can offer you**
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
**Compensation and benefits:**
+ Attractive variable compensation.
+ Company health insurance for fixed-term and permanent employees.
+ Complimentary meals for consultants.
**Optimal working conditions:**
+ Initial and ongoing training.
+ A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.
+ Opportunities for career growth.
+ The possibility of teleworking after completing the integration period.
**The profile we're looking for**
We are looking for talents who:
+ Have a perfect command of written and spoken **French and English** . ️
+ Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude.
+ Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. ️
**Our recruitment process**
**Phone screen (15 minutes):** An initial discussion with a member of the recruitment team to validate your fit for the role.
**French and English test (1 hour):** An evaluation of your language skills in both languages.
**Individual interview:** An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
**Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together!** ***
Location:
Tunisia - La Charguia
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Conseiller Client -Service Client -Tunis - Bilingue Anglais(COOPTATION)
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
**Join a team dedicated to excellence in customer relations !**
**About Us**
Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.
**Your mission as a Customer Advisor**
Your main role will be to act as the primary contact for our customers. You will be responsible for:
+ Supporting prospects and customers by resolving issues or providing information.
+ Actively contributing to promoting our brand image and enhancing customer satisfaction.
+ Effectively managing complaints.
+ Being an ambassador for customer satisfaction!
**How will you do this?** Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)
**What we can offer you**
At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:
**Compensation and benefits:**
+ Attractive variable compensation.
+ Company health insurance for fixed-term and permanent employees.
+ Complimentary meals for consultants.
**Optimal working conditions:**
+ Initial and ongoing training.
+ A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.
+ Opportunities for career growth.
+ The possibility of teleworking after completing the integration period.
**The profile we're looking for**
We are looking for talents who:
+ Have a perfect command of written and spoken **French and English** . ️
+ Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude.
+ Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. ️
**Our recruitment process**
**Phone screen (15 minutes):** An initial discussion with a member of the recruitment team to validate your fit for the role.
**French and English test (1 hour):** An evaluation of your language skills in both languages.
**Individual interview:** An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.
**Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction come together!** ***
Location:
Tunisia - La Charguia
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Désolé, cet emploi n'est pas disponible dans votre région
7